Financial Services AI

Elevate Client Service with Secure AI Automation

From account inquiries to fraud alerts, Mihu AI delivers compliant, personalized support across every channel—so your team can focus on high-value relationships.

SOC 2 Certified
PCI DSS Compliant
Bank-Grade Encryption
Fraud Alert Resolved
Card verified • 12s
+42% CSAT Score
vs. last quarter
AI Banking Assistant
Secure Line
Michael Thompson
Account Inquiry
01:47
"I noticed a charge I don't recognize on my statement from yesterday. It says 'Digital Services LLC' for $89.99. Can you help me check if this is legitimate?"
94%
First Call Res.
<20s
Auth Time
+38%
Containment
Why Financial Institutions Choose Us

Built for Regulated Industries

Enterprise security, regulatory compliance, and intelligent automation designed for banks, credit unions, and financial advisors.

SOC 2 Type II

Enterprise Security

Bank-grade encryption, SOC 2 certification, and PCI DSS compliance. Your data never leaves your secure environment.

Core Banking

Deep Integrations

Seamless connections to FIS, Fiserv, Jack Henry, and all major core systems. Real-time account data at your AI's fingertips.

100% Compliant

Regulatory Ready

Built-in compliance for TCPA, Reg E, FDCPA, and state regulations. Full audit trails and disclosure management.

Core Capabilities

Everything Your Institution Needs

Purpose-built components for banks, credit unions, and wealth management.

Account Services
Balances, transactions, statements
Fraud Detection
Real-time alerts & verification
Card Management
Lock, unlock, replace cards
Loan Servicing
Payments, payoffs, modifications
Use Cases

AI Built for Financial Services

Explore how Mihu AI handles real banking scenarios with security, compliance, and intelligence.

Banking
Account Services
Security
Fraud Prevention
Lending
Loan Support
Investments
Wealth Management
Recovery
Collections
Most Popular

Account Services

Handle balance inquiries, transaction lookups, and account management with secure authentication and real-time core banking data.

−72%
Call Volume
94%
Containment
Key Capabilities

Secure Auth

Voice biometrics and MFA verification

Balance Inquiry

Real-time account balances and available funds

Transaction History

Search and explain recent transactions

Fund Transfers

Internal transfers with confirmation

Workflow
1
Authenticate
Verify identity
2
Retrieve
Fetch account data
3
Assist
Answer inquiry
4
Document
Log interaction
Security

Fraud Prevention

Proactive fraud alerts, real-time transaction verification, and instant card controls to protect your customers and reduce losses.

−58%
Fraud Losses
12s
Avg Response
Key Capabilities

Proactive Alerts

Instant SMS and call for suspicious activity

Transaction Verify

Confirm or deny charges in conversation

Instant Card Lock

Freeze cards immediately via voice or text

Dispute Filing

Initiate Reg E disputes automatically

Workflow
1
Detect
Flag suspicious
2
Alert
Contact customer
3
Verify
Confirm or deny
4
Resolve
Block or approve
Lending

Loan Support

Mortgage and consumer loan servicing with payment processing, payoff quotes, and hardship assistance—all with full Reg Z compliance.

+34%
Self-Service
−41%
Delinquency
Key Capabilities

Payment Processing

Accept payments via voice and text

Payoff Quotes

Real-time calculations with good-through dates

Due Date Changes

Self-service payment date adjustments

Hardship Options

Forbearance and modification screening

Workflow
1
Identify
Verify borrower
2
Retrieve
Loan details
3
Process
Payment or request
4
Confirm
Send receipt
Investments

Wealth Management

Support wealth and investment clients with portfolio updates, appointment scheduling, and secure document delivery.

+28%
Client Touch
4.8★
NPS Score
Key Capabilities

Portfolio Updates

Account values and performance summaries

Advisor Scheduling

Book meetings with financial advisors

Document Delivery

Secure statement and tax form access

Market Updates

Personalized market insights and alerts

Workflow
1
Verify
Authenticate client
2
Retrieve
Portfolio data
3
Inform
Share insights
4
Connect
Schedule advisor
Recovery

Collections

Compliant early-stage collections with payment arrangements, hardship screening, and FDCPA-safe conversations.

+47%
Right Party Contact
+31%
Promise to Pay
Key Capabilities

Outbound Campaigns

TCPA-compliant automated outreach

Payment Plans

Set up and manage payment arrangements

Hardship Screen

Identify customers for loss mitigation

FDCPA Compliant

Full regulatory compliance built in

Workflow
1
Outreach
Contact customer
2
Verify
Right party ID
3
Negotiate
Payment options
4
Arrange
Set up plan
Live Demo

See Mihu AI in Action

Secure, compliant conversations that build trust and resolve issues.

Voice Transcript
Fraud Alert
Hello, this is First National Bank's security team calling about your account ending in 4829. We detected an unusual transaction. For your security, can you verify the last 4 digits of your SSN?AI Agent • 00:03
It's 7392.Customer • 00:12
Thank you, Michael. We noticed a charge of $892 at Electronics World in Miami. Did you make this purchase?AI Agent • 00:18
SMS Preview
Account Alert
🏦 First National Bank: Your checking acct ***4829 balance is $1,247.32 as of 3:45 PM.

Reply:
📊 TRANS - Recent transactions
💳 CARDS - Card controls
📞 CALL - Speak to agentSMS Template
TRANSCustomer
Last 3 transactions:
• -$45.67 Amazon 12/29
• -$82.30 Shell Gas 12/28
• +$2,500.00 Payroll 12/27

Reply MORE for additional transactions.AI Agent

Ready to Transform Client Service?

Join financial institutions that have reduced call volume by 72% while improving customer satisfaction.

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