From product questions to order tracking, Mihu AI handles customer inquiries across every channel—so your team can focus on growth, not tickets.
Instant responses, seamless integrations, and AI that actually understands your products and policies.
Engage every chat, call, and message instantly—24/7—across WhatsApp, Instagram, Messenger, and your website.
Seamless sync with Shopify, WooCommerce, Magento, and all major platforms. Real-time order, inventory, and customer data.
AI knows order history, preferences, and past interactions. Deliver personalized experiences that drive loyalty and repeat purchases.
Purpose-built components for e-commerce customer experience.
Explore how Mihu AI handles real customer scenarios with speed, accuracy, and a personal touch.
Handle "where's my order" inquiries instantly with real-time tracking, delivery updates, and proactive shipping notifications.
Real-time carrier updates from all major shippers
SMS and email updates at key milestones
Accurate ETAs based on real carrier data
Auto-escalate delays and lost packages
Streamline the returns process with automated RMA generation, prepaid labels, and intelligent exchange recommendations.
Auto-verify eligibility based on your rules
Generate return labels instantly
Suggest alternatives to save the sale
Auto-refund to original payment method
Answer sizing, specifications, compatibility, and availability questions instantly with AI trained on your full product catalog.
Personalized fit recommendations
Detailed product information on demand
Real-time stock and restock dates
Personalized product suggestions
Re-engage shoppers who left items behind with personalized outreach, answer questions, and offer targeted incentives.
Optimized outreach at key moments
Natural dialogue, not pushy emails
Offer incentives based on cart value
Complete purchase in conversation
Build lasting relationships with post-purchase engagement, review collection, and loyalty program management.
Optimally timed post-delivery outreach
Capture satisfaction scores seamlessly
Check and redeem loyalty rewards
Exclusive offers for loyal customers
Seamless, personalized conversations that resolve issues and drive sales.
Join e-commerce brands who've reduced support costs by 60% while increasing customer satisfaction.